If your role and responsibilities in your organization covers identifying problems and opportunities that are considered to be mission or business critical then you will understand that technology plays a very key role in your future success. However history shows that the very make or break of many ICT solutions has depended on the technology being designed, engineered implemented and maintained effectively from the start. Even for those people who have in-depth experience of projects that have required complex or simple technology solutions it is becoming more difficult to take an unbiased or predetermined view on what solutions are available. Competitive advantage is rarely easily obtained without significant creativity and analysis and those projects that are deemed to be successful are more than those that are measured as simply on-time or on-budget. There are many critical success factors to be identified even in advance of making a business case.